Shipping policy

 

Order Processing

 

All orders are processed within 1–2 business days after the order is placed. Orders are not shipped or delivered on weekends or holidays.

If we experience a high volume of orders, shipments may be delayed slightly. In such cases, we will notify you via email.

 

Shipping Rates

 

We offer free standard shipping on all orders over $29 within the United States.

For orders below $29, shipping costs will be calculated at checkout based on the destination and shipping method.

 

Delivery Time

 

Estimated delivery time within the United States is up to 5 business days after the order has been shipped.

Delivery times are estimates and may vary depending on location, carrier delays, weather conditions, or other unforeseen circumstances.

 

Shipment Confirmation & Order Tracking

 

Once your order has shipped, you will receive a shipment confirmation email with a tracking number so you can monitor the progress of your delivery.

 

Shipping Locations

 

Currently, we ship within the United States only.

 

Incorrect Shipping Addresses

 

Please ensure that your shipping address is correct when placing your order. We are not responsible for orders shipped to incorrectly provided addresses.

 

Lost or Delayed Shipments

 

If your package is significantly delayed or appears to be lost in transit, please contact our support team. We will work with the shipping carrier to resolve the issue as quickly as possible.

 

Contact Us

 

If you have any questions regarding shipping, please contact us at:

support@lumway.world